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July 21, 2006     Barnstable Patriot
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By Michael Lavender columnist@barnstablepatriot.com Long-Termcareombudsmen are advocates for residents of nursing homes, board and care homes, assisted living facilities and similaradult care facilities. Sincethe program began 30 years ago, thousands of paid and volunteer ombudsmen working in every state and three other jurisdictions have made a dramatic difference in the lives of long-term care residents. LTC Ombudsmen advocate onbehalf ofindividu- als and groups of residents, provide information to resi- dents and their familiesabout the long-term care system, and work to effect systems changes on a local, state and national level. They provide an ongoing presence in long-term care facilities,monitoring care and conditions and providing a voice for those who are unable to speak for themselves. Begun in 1972 as a demon- stration program, the Om- budsman Programtoday ises- tablishedinallstatesunder the Older AmericansAct, which is administered by the Adminis- tration on Aging (AoA). Local ombudsmen work on behalf of residents in hundreds of communities throughout the country. One thousand paid and 14,000 volunteer staff (8,000 certified) investigate over 260,000 complaints each year. They provide information to more than 280,000 people in a myriad of topics including how to select and pay for a long-term facility. Ombudsan Responsibility The ombudsman responsi- bilities outlined in the Older American Act include: Identify, investigate and resolve complaints made by or on behalf of residents; • Provide information to residents about long-term care services; • Represent the in- terests of residents before governmental agencies and seek administration , legal and other remedies to protect residents; • Analyze,commenton and recommend changes in laws and regulations pertain- ing to the health, safety, wel- fare and rights of residents; Educate and inform CONTINUED ON PAGE B:7 Understanding the Long Term Ombudsman Program By Kathleen Szmit kszmit@barnstablepatriot.com KATHLEEN SZMIT PHOTO LOVE, PART II - Al and Dorothy Renard savor a moment together intheir backyard in Centerville. The two met in 2000 and married in 2001, happy to have a second chance at love late in life. Al Renard is a yodeler who hails from Oregon.Hiswife,Dot,isanaccordionplayer who grewup inNewJersey.Amatchmade inheaven? They believe so, even ifit was a longtime coming.The Renards,likemany seniors, are happily enjoying their second time around. When Dorothy lostherhusband nearlya decade ago,the lastthingonher mindwas reentering the dating world. Her primary concern wasgettingback onher feet again, which entailed selling the home that was now too much for her and moving into an apartment in Hyannis. "I was ready to die after four years," she said. "I felt like my work was done. I thought,'IfIcouldjust have onegoodbelly laugh. I'd feel better.'" A lifelong churchgoer, Dorothy began attending the First Baptist Church on Main Street because it wasthe most con- venient. To entertain the tourists visiting the historicalvenue,Dorothywould stand on the sidewalk and play her accordion, an instrument she had taken up in her adult years. One evening when Dorothy was play- ing, Al, who had lost his wife to cancer, introduced himself. "He told me to call him Foxy," she said with a wide smile. "I thought he was too much." "'Renard' means 'Fox' in French," ex- plained Al with a wink. Although she hadn't met Al in church before,she agreed to have coffee with him at arestaurant across the street. It wasn't long before Al's wicked sense of humor drew out that belly laugh Dot had been hoping for. She is still laughing today, six years later."He'sgot amind like adeepest CONTINUED ON PAGE B:7 Seniors find heaven on earth with love a second time around THE BARNSTABLE SENIOR CENTER By Elyse DeGroat Hello all, Is it fair to say we are busy? Lets see: launching a new logo, completing the Garden Level,feeding 150at ourannual SummerPicnic (thanks again, ProgressiveClub),introducing anew computer system,incor- poratingasecond-yearstudent fromtheBoston CollegeSchool of Social Work. I think the an- swer is YES. VeryBusy. Somebody askedmetheoth- erdayifpeopleknewwhatwon- derful classesandprogramswe are offering at the Senior Cen- ter.Iamnever surewhat to say whenthat comesup. Certainly to me, my staff, volunteers, and board members it comes as no surprise that we are a vibrant, stimulating, unique Centerthat offers cutting-edge programmingand classes.For example,considerthe art class we are offering collaboratively with the Cotuit Center for the Arts. We have students rang- ing in age from 6 to 60 joining together to explore avariety of new mediums. Or perhaps the eveningfitness classesthat we offer twice aweek? It feels like all we ever DO is talk about what awonderfulCenterweare and how each and every one of youshouldhustleoverhere and sign up for something. So, Weare baffled when people aren't breaking down our doors toparticipate. What are the barriers? What is it that stops people from walking in? That is the million-dollar question and I can guaran- tee you that once you have stopped by and taken aclass, you willbe sold. Soit must be a classic case of "That place isn't for me. F janot a senior." So is it possible we have all bought into the Wall Street and Madison Avenue view of Aging? Old is someone else and not me? No matter what glossy cover I put on it, you won't be willing to come in and see for yourself what a great Center the Town of Barnstable has provided for you because then you might be old? What if we all agreed for a moment that it really is your Center? Name it what you wish: The (fill in the blank with your name) Center and you could fill it with your friends, engaging in activi- ties that you liked. Add air conditioning in the summer, always some kind of free food hanging around and happy people who not only are glad to seeyou but remember your name and it begins to sound like agreat place. (Remember Cheers?). And if you stop for a min- ute, I am describing exactly what we are. All our classes CONTINUED ON PAGE B:4 From the Director We're here to help you make the right decision about assisted living. I II you or someone you love has —-'*-*"* (508)790-7666 www.ssliisa.coui ^WHITEHALL ESTATE .Si'iiiiti Ni 'M d.'titf.il ami A» *t$ ttd Living A Siiinnii nillf Community 7%) Falmouth Road t=J | g | Hyannis , MA 02601 gffi Jia |You Focused m j RmtgkWith Our BBpP ^R Advance d ^ mSSZmmmW Ey e Care BOARD CERTIFIED OPHTHALMOLOGIST • Annual Routine Exams * General Opthalmology • Glaucoma &Cataract Consultation * Prompt &ConvenientEarly Evening Appointments * Accepting New Patients * AFFILIATEDWITH, Gupf Cod Hospital ,Mumkusths EyesdEurInfirmary, HarvariMM SM,knbukton)Sur$tryanihstrCenttrofCapCoi I The Main StreetMedicalBuilding,51Main Street,Hyannis,MA I WELLESLEY HILLS/ HYANNIS / FALMOUTH WHEN WAS THE LAST TIME YOU LOOKED AT YOUR FAMILY PHOTOS? What about all of those slides you have that never see the light of day. I know setting up the screen and projector just isn't fun anymore. Well, I can save you all of that trouble. 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