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508-394-5193
45 Huntington Ave.
(Off White 's Path )
South Yarmouth
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02 Chevy Cavalier
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99 Chevy Silverado 1500
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02 Chevy Blazer 4x4
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03 Chevy 2500 Silverado 4x4
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Where should you go for
routine maintenance?
UNDER THE BONNET -Who you have under the hood is just as important as what you have under there. There are some tips
and guidelines to follow when selecting repair and maintenance options.
It '
s time to for an oil
change and you're faced
withthe decision ofwhere
to take your vehicle. There
are several different types
of shops you can go to for
routine maintenance—the
dealership, your local garage,
a major chain such as Sears
Auto or a specialist out-
sourcer such as Jiffy Lube.
Making the decision which
type of facility to go to isn't
necessarily a slam-dunk.
Let's look at your options.
Dealership
You are likely to spend the
most on your service visit by
taking your car to a dealer-
ship, although you can some-
times save a few dollars by
looking for a dealer coupon
in the newspaper or at the
dealer 's website. While you
might be inclined to avoid
the dealer because of the
cost, remember the old adage
that you get what you pay for.
The dealership's me- ^-y^-
chanics have received
extensive training on the spe-
cific brands of automobiles
that store carries. In general,
this extra training should al-
low them to complete your
maintenance more quickly
and make them less likely
to make a mistake or cause
damage to your vehicle.
Also, the money you spend
on service at a dealership of-
ten buys you "perks" such as
comfortable waiting rooms,
shuttle services or even free
loanercars. These appealing
extras can turn a chore into a
more pleasant experience.
The Local Garage
Independent mechanics
can vary widely in terms of
expertise, price and conve-
nience. My local garage was
well equipped to work on my
1995 Chevy and I saved a lot
of money taking my car to
him. This shop, however,had
no waiting area (not even a
chair) and I needed to get a
ride from a friend any- r
time I needed to bring <,Jb
my car in, which was not
always the easiest thing.
When I bought a new car,
my mechanic told me he
wouldn't work on it,not even
to change the oil. I wasn't
surprised. He did not have
the resources to purchase the
special, brand-specific diag-
nostic equipment and tools
that many newer vehicles re-
quire today. This may sound
like an issue only for larger
repairs, but in my case, my
car required a special tool
to remove the oil drain plug,
which meant he couldn't y
change my oil without <-^)
damaging the plug.
Some independent me-
chanics specialize in repair-
ing one or a few vehicle
brands. Often these shops
have mechanics with a high-
level of expertise (usually de-
veloped at a dealership) and
have invested in the special,
brand-specifi c equipment
required for these vehicles.
Costs at some of these fa-
cilities often rival dealership
rates, but they are worth
looking into, especially if a
dealer is not conveniently
located to you.
Major Chains
Taking your car into an
auto chain, such as Sears
Auto or Pep Boys,
or to a specialist
outsourcer, such
as Jiffy Lube ,
is generally the
most economical
route for main-
tenance or small
repairs. Techni-
cians who work
at these facilities,
however, have the
least amount of
training in terms
of brand-specific
issues.This means
that basic work
that is similar on
most cars can usu-
ally be handled
quite nicely—as-
suming they have
anyspecial,brand-
specific tools they
need and the tech-
nicians are rea-
sonably careful
about their work.
Technicians often
use a job at this
type offacility as a
stepping-stone to
move into a high-
er-paying position
at alocal garage or
a dealership.
How To r—-
k3>
Choose
Choosing which type of
facility to work with is de-
pendent on the type of work
you need done and the car
you need theworkperformed
on. Generally speaking, the
more expensive your car is,
the more likely it is to have
features or equipment that
require special knowledge
or tools. As a result, you'll
most likely want to take your
car to your dealer or to an
independent mechanic that
specializes in your vehicle's
brand, even for routine main-
tenance. The older and less
expensive your car is, the
less likely you are to be faced
with these issues. Therefore
you are more likely to have
your service performed to
your satisfaction if you go to
a major chain.
If you want to play it as
safe as possible, your best
bet isto go to a dealership or
independent mechanic that
specializes in your brand of
vehicle. It's somewhat akin
to the difference between
seeing a general practitioner
for a medical problem versus
seeing a specialist. Just the
same, there are no guaran-
tees regardless of the type of
shop you goto. So always ask
friends for recommendations
and consult with the Better
Business Bureau or visit its
website at www.bbb.org to
seeif ashopyou are consider-
ing has had complaints.
Tara Baukus Mello, a Hyannis native,
owes her passion for cars to her father,
who gave her an appreciation for all
things automotive. Together they built a
1932 Ford pickup street rod,which won a
national award in 1992 and launched her
career as an automotive journalist. She
currently resides in Southern California,
where she enjoys driving her '32 year-
round. © 2004-2006,Tara Baukus Mello,
All Rights Reserved.
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THE BARNSTABLE PATRIOT
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